Leadership That Keeps the Work Practical
Thabo Mokoena founded CMYK Industries in 2008 and still leads the business with a hands-on view of what print rooms need. Based in Midrand, he keeps the focus on specialised digital printers, transfer machinery, toners and media that suit short-run colour work, label printing and garment decoration. He understands the pressure of load-shedding, tight deadlines and the cost of downtime, so every decision is made with uptime and service in mind.
Thabo works closely with print shops that need clear advice, not sales talk. If a customer is choosing between machines, consumables or a new workflow, he makes sure the recommendation fits the job, the budget and the space available.
Sales Support That Matches Real Print Jobs
Naledi Khumalo leads sales with a strong feel for the day-to-day needs of shops in Johannesburg, Pretoria, the East Rand and beyond. She spends time understanding what is being printed, how often, and which media or transfer process will give the best finish. Her approach is simple: make sure customers buy what will actually serve the work they do.
Naledi also helps clients plan consumables ahead of time, which matters when a run is due and the wrong toner or media can delay delivery. She keeps communication clear and practical, and she is known for getting back to customers quickly, even when the order is complicated or the stock list changes.
- Advice on machine and consumable selection
- Support for short-run colour work and label jobs
- Planning for repeat orders and monthly usage
Technical Know-How For Reliable Output
Johan van der Merwe leads the technical side of the business and is the person many customers call when a machine needs attention. He handles machine installation, preventive maintenance, breakdown repairs and remote support, with a strong focus on keeping print quality stable. His work includes printhead care, colour calibration and media profiling, all of which matter when consistency is non-negotiable.
Johan is careful about the detail that keeps equipment running in South African conditions, from dust in industrial areas to humidity near the coast. He also helps operators understand how to work around power interruptions, so the machine comes back cleanly after a stop-start day.
Customer Care That Stays With The Job
Ayanda Ndlovu manages customer success and makes sure clients are not left guessing after delivery or installation. She follows up on training, checks that operators are confident, and helps sort out support calls before they become bigger problems. Her style is calm and direct, which helps when a print shop is under pressure and needs a clear answer quickly.
Ayanda often works with customers in Midrand Support, Sandton Supply and across the wider Gauteng area, but she also helps businesses further afield and into neighbouring countries. She keeps records tidy, communication prompt and expectations realistic, which makes a real difference when machines are used every day.
Production Systems And Workflow Guidance
Ridwaan Ismail focuses on production systems and the way equipment, media and consumables fit into a working print floor. He looks at the full process from file preparation through to finished output, helping shops reduce waste and keep jobs moving in the right order. If a customer needs help choosing the right media profile or matching output to a garment or label substrate, Ridwaan is often the one guiding the setup.
He also supports workflow advice for shops that are adding a new printer or transfer system and need to fit it into an existing setup. A practical layout, good operator habits and the right consumable plan can save a lot of time and rand over the long term.
- Media profiling for repeatable results
- Workflow advice for growing print shops
- Guidance on operator process and job setup
Operations That Keep Orders Moving
Lerato Maseko coordinates operations so stock, support and delivery stay aligned. She works across Midrand, the East Rand, West Rand, Pretoria and Southern Africa supply routes, helping keep orders moving on time and making sure the right consumables land where they are needed. Her role is especially important when lead times are tight and a customer cannot afford a missed delivery.
Lerato also helps connect clients to the right support person, which saves time and keeps enquiries from bouncing around. She pays attention to the details that matter, from collection times to installation dates, and she keeps the back office organised even when the week gets busy.
A Team Built For Print Shops Across The Region
Together, the CMYK Industries team combines sales, technical skill, customer care and operations support in one place. That means a print shop can speak to one business and still get help with installation, training, maintenance, colour work and consumable planning. It also means the team understands the pressure of keeping work moving during municipal interruptions, load-shedding and peak production periods.
Whether you are in Midrand, Sandton, Pretoria or further into Southern Africa, the team is set up to support short-run colour work with practical advice and steady follow-through. The value is in the people as much as the equipment, and that is what customers come back for.