Send the Midrand team
For all enquiries, please send a message through our contact form and include your town, the equipment you use, and what you need help with. That lets us route your message to the right person, whether it is a new machine enquiry, a colour issue, or a consumable order.
- General enquiries: our contact form
- Sales, service and parts support
- Short-run colour work for garments and labels
What we help with
We support print shops with specialised equipment and consumables for garment decoration and label printing. If you are working on small runs, colour matching, or media changes between jobs, send through your details and we will advise on the best next step.
- Machine installation and operator training
- Preventive maintenance and breakdown repairs
- Colour calibration, media profiling and printhead care
Areas we serve every week
Our base is in Midrand, Johannesburg and we supply customers across South Africa as well as neighbouring countries. We regularly assist print businesses in Sandton, Pretoria, the East Rand, the West Rand and the wider Gauteng area, plus operators further afield who need dependable support.
If you are in a coastal area or a site with high humidity, tell us that too because media storage and machine care can change a lot. In some plants load-shedding planning is also part of the conversation, so it helps to include your power backup setup.
Digital Printer Enquiry Details
Please include your machine model, serial number, photos where relevant, and a clear description of the issue or spare part required so we can assist accurately. Standard enquiries are handled during business hours, while technical matters and spare part checks may require us to confirm machine details or test settings before we respond.
- Weekday contact for sales and support
- Urgent service requests handled first thing when received after hours
- Detailed quotes sent once specs and quantities are confirmed
What to include in your message
Printer model, media and the problem on the print give our technician a clear start. A clear subject line and a few lines about your job saves time for everybody and reduces back and forth.
- Your name and company
- Town or country where the machine is used
- Model details, media type and issue description
- Whether you need parts, consumables, training or remote support
Speak to the right specialist
Our team is set up to handle different parts of the process, from production planning through to technical support. Kabelo Mphahlele oversees the business, while the rest of the team supports sales, operations and machine performance so your enquiry reaches the right person.
Message is the best way to contact us, especially if you need images, sample files or a short description of the fault. It keeps everything in one place, so our advice is based on the full picture.