Technical Support
OOPS, you need help, we are happy to assist you please contact us below to log a support ticket
Please complete the form below as completely as possible. You will be contacted by an IColor Technician within one business day.
Non Warranty
For non-warranty or enhanced support, there will be a R250.00 excl vat. charge per incident, which may include instruction for IColor software, remote PC control, transfer media procedures and more.
Need Help ?
Need help setting up your IColor Printer? For a fee of R2500, we can help you with initial set up, which includes driver installation, remote PC control and step by step instruction to get you up and running / retraining.
Did you know you can buy a monthly Service Contract?
- For a nominal monthly fee, to avoid future charges like above mentioned scenarios.
- You will receive monthly marketing material for your business Social Media platform
- Discounts on media purchases
- Free samples on new releases of media
- Free upgrade of Printer Factory Warranty (from 1 year to 2 or 3 years)
- Free Courier for Warranty claims
- Re-training of 1 new staff member per annum