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Technical Support

OOPS, you need help, we are happy to assist you please contact us below to log a support ticket

Please complete the form below as completely as possible. You will be contacted by an IColor Technician within one business day.

 

Non Warranty

For non-warranty or enhanced support, there will be a R250.00 excl vat. charge per incident, which may include instruction for IColor software, remote PC control, transfer media procedures and more.

Need Help ?

Need help setting up your IColor Printer? For a fee of R2500, we can help you with initial set up, which includes driver installation, remote PC control and step by step instruction to get you up and running / retraining.

 

Did you know you can buy a monthly Service Contract?

  • For a nominal monthly fee, to avoid future charges like above mentioned scenarios.
  • You will receive monthly marketing material for your business Social Media platform
  • Discounts on media purchases
  • Free samples on new releases of media
  • Free upgrade of Printer Factory Warranty (from 1 year to 2 or 3 years)
  • Free Courier for Warranty claims
  • Re-training of 1 new staff member per annum

Please complete the online form and you will be contacted within one business day.(all to be filled in)